HISTORY

It all started in October 1982 when a small group of concerned community members formed a non-profit society, the Upper Fraser Valley Neurological Society to bring services for children with special needs to the Fraser Valley.  The Ministry of Health began funding (1987) to provide physiotherapy, occupational therapy and speech and language therapy services and children from all over the Upper Fraser Valley began to access these services.

In 1990 we officially became the Fraser Valley Child Development Centre. During this decade the Ministry of Health began making greater investments in community based therapy services for children and we expanded greatly with more than 45 staff serving over 1,000 children and their families.

Today FVCDC is known as a leader in child development services provide by over 100 staff with a diverse array of skills and expertise. We are a community based organization providing innovative, accessible, inclusive and family centered services to 2,600 children and their families annually throughout the Fraser Valley. We are “Helping Kids Shine”.

GOVERNANCE

The Board of Directors and the Senior Management team are committed to conducting the organizations business ethically and in accordance with the highest standards of governance.

Our Mission
We are dedicated to strengthening the well-being, growth and participation of children, youth and their families through innovative evidence-based child development services.

Our Vision
A world where all people are welcomed to participate meaningfully in family and community life.

Our Values
Children and Families come first.
Excellence and Innovation are the foundations of our achievement.
Compassion and Respect are key to all relationships.
Teamwork, Community and Collaboration are vital.
Accountability is essential.

ACCREDIATION

The Commission on the Accreditation of Rehabilitation Facilities (CARF) is a non-profit, independent organisation that surveys and accredits more than 5000 human service providers worldwide. A service or program that is CARF accredited has passed an in-depth review and meets rigorous CARF guidelines for quality.

FVCDC was first accredited by CARF in 2004 and since has continued to receive the highest level of accreditation (3 years) in 2007, 2010, 2013 and 2016. The CARF surveyors spend three days with our teams visiting different locations; attending home visits; observing services; and interviewing parents, community partners, and staff.

The following links and pdf's are available for further information.
FVCDC Accredited services and programs 
To learn more about the CARF accreditation process, visit their website at www.carfcanada.ca

CODE OF ETHICS

Our Code of Ethics forms the basis of the professional conduct that guides members of the Fraser Valley Child Development Centre. This includes:

  • Respect for the rights and dignity of all persons
  • Integrity
  • Genuine relationships with the families we serve
  • Professional competence

Download the Code of Ethics Policy.

COMPLAINT RESOLUTION

In order to provide effective services to clients, the FVCDC believes in developing a partnership with parents, caregivers and community. A healthy partnership includes clear and honest communication regarding both successes and concerns that may arise. From time to time, concerns may arise that require further assistance. Parents and caregivers are encouraged to deal with concerns through the Complaint Resolution Process provided in the family orientation package. The FVCDC will ensure that all complaints are dealt with fairly and in a timely manner.

Download the Complaint Resolution Policy.

WORKING TOGETHER

Our team is committed to working together with you and your family to realize your family's priorities.

The Welcome Guide details the responsibilities of staff and the responisibilities of family's. Please see page 9 with this link

Download the Parental Rights and Responsibilities under the Family Law Act